Intry Acceptable Use Policy

1. Purpose

This Acceptable Use Policy (“AUP”) defines permitted and prohibited uses of the Intry platform. Because Intry controls physical access to residential and commercial buildings, misuse carries potential safety consequences. All users — residents, property managers, administrators, and API consumers — are subject to this Policy.

2. Permitted Uses

Legitimate access management for properties you own, manage, or are assigned to as a resident

Integration with approved third-party systems via Intry’s published APIs and webhook framework

Configuration and management of access devices, virtual numbers, and notification workflows

Using Intry’s mobile app and portals for personal access event management

3. Prohibited Uses

You may not use Intry to:

  • Grant or deny access to a building you do not have authority over

  • Stalk, harass, monitor, or surveil individuals without their knowledge or consent

  • Collect or harvest resident data beyond what is necessary for property management

  • Attempt to access, probe, or scan Intry systems beyond your authorized scope

  • Reverse engineer, decompile, or extract proprietary components of the platform

  • Use automated tools to bypass rate limits, authentication, or access controls

  • Use the platform for any unlawful purpose under applicable federal, state, or local law

  • Resell or sublicense access to the platform without a written reseller agreement

  • Share API keys, webhook secrets, or account credentials with unauthorized parties

  • Introduce malware, bots, or disruptive code into the platform or its integrations

4. Physical Safety

Intry may be used in connection with physical entry to buildings. Users must never use Intry in a manner that endangers the physical safety of any person. Approving access for unknown or threatening individuals is strictly prohibited.

5. Enforcement

Violation of this AUP may result in immediate suspension or termination of your account, without refund, and may be reported to law enforcement where applicable.

6. Reporting

To report AUP violations, contact [email protected].